Refund Policy


Our policy lasts 14 days. If 14 days have gone by since your purchase, (or delivery date) unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached.

Several types of goods are exempt from being returned. We also do not accept products that are intimate, panties, men's underwear, corsets, swim bottoms, swimwear sets, 1 piece swimsuits or any item that is silicon , sticky or liquid. Anything that has a crotch inseam is also a final sale..

Additional non-returnable items:
Gift cards

To complete your return, we require the original receipt.

Please do not send your purchase back to the manufacturer.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error is a FINAL SALE.
Any item that is returned more than 14 days after delivery or in store purchase will not be valid for return or credit.

Refunds (Online Purchases Only)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

In Store Purchases:
In store purchases are only valid for store credit only with in 14 days of the original purchase date. You must have the original packaging as well as the tags attached with the original receipt and in the same state you purchased the item. The item must be free of pet hair, odors and not washed and unworn.
In store purchases are not valid for Refunds.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded or exchanged. These items are a FINAL SALE.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: 163 Kenneth street, Duncan British Columbia CA V9l 1N5.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift card will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

To return your product, you should mail your product to: 163 Kenneth Street Duncan British Columbia CA V9l 1N5.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.